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IT Support


What would you do if you arrived at work on a Monday morning to find your staff can’t access their desktops? What if emails aren’t being received or your files are frozen? Your workforce and workflow would grind to a halt, losing you money and threatening client relationships.

It happens all too often and it’s a terrifying prospect. But work with PCR Business and you’ll never have to worry about IT. We offer flexible support and maintenance options so you get technical know-how and peace of mind.

Desktop/Laptop
We’re at the end of the phone and email to answer your hardware and software questions. We can remove virus infections, recover lost files, tend to failed hard drives, upgrade slow kit, help when your internet falls over or you’re faced with a frozen blue screen, or provide emergency care if your laptop drowns in coffee.

Mac
We do Macs too. Plenty of companies shy away from Macs but we’ve an experienced team who can care for, fix and install Apple laptops and desktops. We can even make Macs and PCs work together in a perfectly harmonious network!

Server
Your server is your biggest asset and your biggest risk – it’s the engine that runs every area of your computer system so your business is in danger if it goes down or it’s not working to its best ability. We can act fast if something goes wrong to minimise the loss of valuable working time and essential data.

Server maintenance is vital – we can set yours up using good practices so that it’s easy to understand and it does exactly what it’s supposed to. We’ll apply updates, check backups and keep it secure.

PROActiv Monitoring
Our PROActiv Monitoring System keeps an eye on every server and workstation on your network so our technicians can spot problems within 15 minutes of them occurring… and that’s often before you notice any effect on your business!

This system allows us to monitor your server status, backups and security; it spots attempts to hack your server and any failure of critical updates; it allows us to take control of problem systems from wherever we are. We act fast and minimise damage.

 

What Our Clients Say

C. W. Fitness
We have used PCR Computer Services for over a year and find their service to be first class. Not only have they solved various problems over the telephone or remotely but when a call out is required their engineers have always responded within a 24 hour timeframe thereby minimising downtime.
Clive Aronson